![]() (Other email clients, including Outlook for Mac, cannot access the Archive. Clicking on it will open it, and you will find your archived email stored safely within the same folder it was in when it was archived. In Outlook for Windows or Outlook Web App (Webmail), scroll down on the left side below your list of folders you will find a second mailbox called either "Archive" (in Outlook) or "In-Place Archive" (in OWA). A weak or overloaded internet connection can also cause Outlook attachments not to load properly. The email system automatically archives all email older than 18 months this is done on a continual basis, so that almost as soon as a message reaches its 18th month, it is archived. Causes of Missing Outlook Attachments When you can’t see attachments in Outlook, the problem is usually associated with the app settings, your antivirus programs, or device limitations. ![]() Why do I only have mail for the last year? Where's the rest? This will expand the folder structure, making those sub-folders visible again. Outlook Web App and Outlook often do not show these sub-folders until you tell it that you want to see them to do this, look for a small "triangle" icon to the left of the "parent" folder (the one the others are inside of) and click on it. This is usually caused by these folders being "sub-folders" of another, i.e. Social Emotional Learning & Prevention Services. ![]()
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